Shipping Policy
Fast, reliable shipping to Canada and worldwide. Your satisfaction is our priority.
When will my order ship?
Orders are typically processed within 1-2 business days. You'll receive a tracking number once your order ships.
How long will it take to receive my order?
Delivery times vary by location. Canadian orders typically arrive within 3-7 business days. International orders may take 7-21 business days.
My order is incomplete or incorrect
We sincerely apologize for any inconvenience. Please contact our support team immediately with your order number and photos of the issue.
What happens after my order leaves your warehouse?
Once shipped, your order is handled by our trusted carrier partners. You can track your package using the tracking number provided in your shipping confirmation email.
I have not received my order
If your order hasn't arrived within the expected timeframe, please check your tracking information first. If there are issues, contact us with your order number for assistance.
Ottawa Rideau Centre
Explore elevated essentials, refined silhouettes, and everyday pieces designed to be worn with ease.
Store Hours
Sunday 11 a.m.–6 p.m.
Monday 10 a.m.–9 p.m.
Tuesday 10 a.m.–9 p.m.
Wednesday 10 a.m.–9 p.m.
Thursday 10 a.m.–9 p.m.
Friday 10 a.m.–9 p.m.
Saturday 10 a.m.–9 p.m.
